{"id":157377,"date":"2026-03-15T15:25:12","date_gmt":"2026-03-15T15:25:12","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/were-336\/"},"modified":"2026-03-15T15:25:12","modified_gmt":"2026-03-15T15:25:12","slug":"were-336","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/were-336\/","title":{"rendered":"We\u2019re"},"content":{"rendered":"<p><b>Description<\/b><span class=\"br\"><\/span>Come grow with us. Supportive Employee focused work environment with the<span class=\"br\"><\/span>eligibility to work remotely after on-site training and at least 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards!<span class=\"br\"><\/span>Join the Edfinancial Team &#8211; Make a Difference Every Day!<span class=\"br\"><\/span>Position: BPO Customer Service Representative<span class=\"br\"><\/span>Location: Montgomery, AL<span class=\"br\"><\/span>Job Type: Full-Time<span class=\"br\"><\/span>Starting Pay: $18.00\/hour + $4.93\/hour<span class=\"br\"><\/span>Apply Now: It only takes 5 minutes with our mobile-friendly application!<span class=\"br\"><\/span>About Edfinancial Services<span class=\"br\"><\/span>At Edfinancial, we&#8217;re more than a workplace &#8211; we&#8217;re a mission-driven community helping people manage one of life&#8217;s biggest investments: their education.<span class=\"br\"><\/span>As a leading contractor for the U.S. Department of Education, we pride ourselves on integrity, growth, and employee success <\/p>\n<ul>\n<li>99% of entry-level employees who stay two years or more advance in their careers.<\/li>\n<li>We offer tuition reimbursement, leadership development programs, and a casual, people-first culture where your growth matters.<\/li>\n<\/ul>\n<p><b>Why You&#8217;ll Love Working Here<\/b><\/p>\n<ul>\n<li>Competitive Pay &#038; Benefits: $18.00 base + $4.93 hourly fringe for medical, dental, vision, FSA, or HSA<\/li>\n<li>Work-Life Balance: 11 paid holidays + generous PTO<\/li>\n<li>Supportive Leadership: We invest in your training, development, and success.<\/li>\n<li>Culture of Care: Collaborative teams, open communication, and a welcoming environment where your voice counts.<\/li>\n<\/ul>\n<p> \u201cI never imagined a call center could feel this positive &#8211; Edfinancial truly values its people.\u201d<span class=\"br\"><\/span>&#8211; Current Team Member<span class=\"br\"><\/span>Your Role: Customer Service Representative<span class=\"br\"><\/span>You&#8217;ll be the friendly, professional voice supporting customers with care and confidence.<span class=\"br\"><\/span><b>In this role, you will:<\/b><\/p>\n<ul>\n<li>Handle customer inquiries via phone, chat, and email<\/li>\n<li>Deliver clear, accurate information and solve problems efficiently<\/li>\n<li>Ensure customer satisfaction while maintaining compliance standards<\/li>\n<li>Collaborate with teammates and leaders who want to see you succeed<\/li>\n<\/ul>\n<p><b>Work Schedule<\/b><span class=\"br\"><\/span>This role requires flexibility for evening shifts during busy seasons.<span class=\"br\"><\/span>Regular Hours of Operation (EST): <\/p>\n<ul>\n<li>Monday: 8:00 AM &#8211; 9:00 PM<\/li>\n<li>Tuesday &#8211; Wednesday: 8:00 AM &#8211; 8:00 PM<\/li>\n<li>Thursday &#8211; Friday: 8:00 AM &#8211; 6:00 PM<\/li>\n<li>Saturday &#8211; Sunday: Closed<\/li>\n<\/ul>\n<p> Peak Seasons:<span class=\"br\"><\/span>January-March | July-August | October<span class=\"br\"><\/span>Ready to Grow With Us?<span class=\"br\"><\/span>Join a team where your work has purpose, your leaders support you, and your growth is a priority.<span class=\"br\"><\/span><b>Apply Today ?<\/b><span class=\"br\"><\/span>We can&#8217;t wait to welcome you to Edfinancial Services!<\/p>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.com\/jobad\/us24fac7268ae49130cd6cfdeba271459b?affid=1e18623d919a855447a16dd0557b1bec\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Description Come grow with us. Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards! Join the Edfinancial Team &#8211; Make a Difference Every Day! Position: BPO Customer Service Representative Location: Montgomery<\/p>\n","protected":false},"author":1,"featured_media":157378,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[175,16],"tags":[],"class_list":["post-157377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpo-kpo-jobs","category-jobs-in-usa"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2026\/03\/157377-were.png?fit=%2C&ssl=1","jetpack-related-posts":[{"id":157870,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-341\/","url_meta":{"origin":157377,"position":0},"title":"We\u2019re","author":"Admin","date":"March 15, 2026","format":false,"excerpt":"Description Come grow with us. Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards! Join the Edfinancial Team - Make a Difference Every Day! Position: BPO\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":159043,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-353\/","url_meta":{"origin":157377,"position":1},"title":"We\u2019re","author":"Admin","date":"March 17, 2026","format":false,"excerpt":"Description Come grow with us. Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards! Join the Edfinancial Team - Make a Difference Every Day! Position: BPO\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":160194,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-363\/","url_meta":{"origin":157377,"position":2},"title":"We\u2019re","author":"Admin","date":"March 18, 2026","format":false,"excerpt":"Description Come grow with us. Supportive Employee focused work environment with the eligibility to work remotely after on-site training and at least 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards! Join the Edfinancial Team - Make a Difference Every Day! Position: BPO\u2026","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":158419,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-346\/","url_meta":{"origin":157377,"position":3},"title":"We\u2019re","author":"Admin","date":"March 16, 2026","format":false,"excerpt":"and ongoing performance standards! Join the Edfinancial Team - Make a Difference Every Day! Position: BPO Customer Service...","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":159513,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-358\/","url_meta":{"origin":157377,"position":4},"title":"We\u2019re","author":"Admin","date":"March 17, 2026","format":false,"excerpt":"and ongoing performance standards! Join the Edfinancial Team - Make a Difference Every Day! Position: BPO Customer Service...","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2929,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-3\/","url_meta":{"origin":157377,"position":5},"title":"Customer","author":"Admin","date":"November 12, 2024","format":false,"excerpt":"Job Type Full-time Description Location: Montgomery, AL Company: Edfinancial Services Edfinancial Services, a leading contractor for the Department of Education, is seeking dedicated Customer Service Representatives. If you excel i...","rel":"","context":"In &quot;BPO\/KPO Jobs&quot;","block_context":{"text":"BPO\/KPO Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/bpo-kpo-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-EWl","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/157377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=157377"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/157377\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/157378"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=157377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=157377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=157377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}