{"id":157049,"date":"2026-03-14T03:57:17","date_gmt":"2026-03-14T03:57:17","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-project-coordinator-i-2\/"},"modified":"2026-03-14T03:57:17","modified_gmt":"2026-03-14T03:57:17","slug":"were-hiring-project-coordinator-i-2","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-project-coordinator-i-2\/","title":{"rendered":"We\u2019re Hiring Project Coordinator I"},"content":{"rendered":"<p><b>About the Role<\/b><span class=\"br\"><\/span>We are seeking a highly organised and detail-oriented Project Coordinator (Hebrew or Italian) to join our Regulatory Operations team. In this role, you will manage pre-litigation user complaints across the EMEA region, including access-related issues and account disablement or restriction matters.<span class=\"br\"><\/span>You will oversee complaints end-to-end, from initial review through investigation coordination and external response. The role also includes providing administrative and operational support to global workflows and contributing to the organisation&#8217;s legal risk mitigation efforts.<span class=\"br\"><\/span>The ideal candidate will have strong organisational and communication skills, the ability to work independently in a fast-paced environment, and the ability to handle sensitive information with a high level of confidentiality.<span class=\"br\"><\/span><b>Key Responsibilities<\/b><\/p>\n<ul>\n<li>Manage pre-litigation user complaints end-to-end, including hacked account complaints and account disablement or restriction matters.<\/li>\n<li>Conduct initial case reviews and coordinate investigations with relevant internal stakeholders.<\/li>\n<li>Liaise with internal cross-functional teams to gather factual findings and case documentation.<\/li>\n<li>Manage external correspondence with complainants and opposing counsel in a professional and timely manner.<\/li>\n<li>Provide proactive administrative and operational support to ensure efficient case management and documentation.<\/li>\n<li>Collaborate with in-house counsel and other teams to support the resolution of complaints and mitigate legal risks.<\/li>\n<li>Exercise sound judgment when escalating matters to legal counsel or other stakeholders.<\/li>\n<li>Identify operational inefficiencies and propose improvements to streamline workflows.<\/li>\n<li>Support the development and maintenance of standard operating procedures (SOPs).<\/li>\n<li>Assist with implementing automation, artificial intelligence, and tooling improvements to enhance operational efficiency.<\/li>\n<li>Contribute to additional operational projects and tasks assigned by program managers or leadership.<\/li>\n<li>Address sensitive content issues, including graphic imagery, videos, offensive language, or other objectionable materials when required.<\/li>\n<li>Evaluate and consider the societal impact of online behaviour and content while testing operational processes and assumptions.<\/li>\n<\/ul>\n<p><b>Required Qualifications<\/b><\/p>\n<ul>\n<li>Bachelor&#8217;s degree or equivalent practical experience.<\/li>\n<li>Minimum of 2 years&#8217; experience in operations, complaints handling, legal support, or paralegal work, preferably within a law firm or corporate environment.<\/li>\n<li>Ability to interpret and apply legal guidance within operational processes.<\/li>\n<li>Experience identifying and mitigating legal or operational risks.<\/li>\n<li>Excellent written and verbal communication skills in English and either Hebrew or Italian.<\/li>\n<li>Strong organisational, analytical, and time-management skills.<\/li>\n<li>Ability to work independently while collaborating effectively within a team environment.<\/li>\n<li>Proficiency with Google Workspace tools (Docs, Sheets, etc.).<\/li>\n<li>Familiarity with document management platforms such as SharePoint or Google Drive.<\/li>\n<\/ul>\n<p><b>Preferred Qualifications<\/b><\/p>\n<ul>\n<li>Experience working with international clients or within a global organisation.<\/li>\n<li>Exposure to AI-powered document review tools or workflow automation platforms (e.g., Gemini, Harvey).<\/li>\n<li>Experience with e-discovery tools.<\/li>\n<li>Additional language skills beyond the core requirements.<\/li>\n<\/ul>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/jobviewtrack.com\/v2\/GcVi_AiECct_ga08ph-FUKNV98drJgIufGdYCa6NzI139r8l894qVKwrcxunhEcj1ADWThLiz-lRYeXyd8I4r34aApHFGZhBCtvoI_4paeVeU8m0bQb0NjHF6hZPMDrvedPIE6YoK0YRuWYh8qG55_15s3gPEqX35LVfFi_XV3HNc7CfMDkUaWoIxXl9GH-OKXoTAIXwWjcaZ1pZWEtFsw?affid=1e18623d919a855447a16dd0557b1bec\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>About the Role We are seeking a highly organised and detail-oriented Project Coordinator (Hebrew or Italian) to join our Regulatory Operations team. In this role, you will manage pre-litigation user complaints across the EMEA region, including access-related issues and account disablement or restriction matters. You will oversee complaints end-to-end, from initial review through investigation coordination<\/p>\n","protected":false},"author":1,"featured_media":157053,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[221,16],"tags":[],"class_list":["post-157049","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-dublin","category-jobs-in-usa"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2026\/03\/157049-were-hiring-project-coordinator-i.png?fit=%2C&ssl=1","jetpack-related-posts":[{"id":156240,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-project-coordinator-i\/","url_meta":{"origin":157049,"position":0},"title":"We\u2019re Hiring Project Coordinator I","author":"Admin","date":"March 13, 2026","format":false,"excerpt":"About the Role We are seeking a highly organised and detail-oriented Project Coordinator (Hebrew or Italian) to join our Regulatory Operations team. 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