{"id":148517,"date":"2026-02-27T05:51:25","date_gmt":"2026-02-27T05:51:25","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-agent-caf-cafe\/"},"modified":"2026-02-27T05:51:25","modified_gmt":"2026-02-27T05:51:25","slug":"were-hiring-customer-service-agent-caf-cafe","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-agent-caf-cafe\/","title":{"rendered":"We\u2019re Hiring Customer Service Agent &#8211; CAF Cafe"},"content":{"rendered":"<p>CAF Cafe is Hiring!<span class=\"br\"><\/span>Responsible for handling customer concerns and complaints promptly and professionally, while delivering excellent support across calls and social media platforms in line with brand standards and guidelines.<span class=\"br\"><\/span><b>Key Responsibilities:<\/b><\/p>\n<ul>\n<li>Handle customer complaints, concerns, and inquiries professionally and in a timely manner<\/li>\n<li>Listen attentively, show empathy, and resolve issues to ensure customer satisfaction<\/li>\n<li>Escalate unresolved matters to Operations Management when required<\/li>\n<li>Support catering and event reservations via phone and social media platforms<\/li>\n<li>Coordinate reservation details with the events team and provide confirmations to customers<\/li>\n<li>Maintain customer complaint logs and follow up with Operations to ensure closure<\/li>\n<li>Obtain required approvals for complimentary items in line with brand guidelines<\/li>\n<\/ul>\n<p><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.com.kw\/jobad\/kw8ad3651a291db9cf5304d1fd0abdba94?affid=1e18623d919a855447a16dd0557b1bec\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CAF Cafe is Hiring! Responsible for handling customer concerns and complaints promptly and professionally, while delivering excellent support across calls and social media platforms in line with brand standards and guidelines. Key Responsibilities: Handle customer complaints, concerns, and inquiries professionally and in a timely manner Listen attentively, show empathy, and resolve issues to ensure customer<\/p>\n","protected":false},"author":1,"featured_media":148525,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[17,33],"tags":[],"class_list":["post-148517","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-gulf-countries","category-jobs-in-kuwait"],"jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":148598,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-customer-service-agent-caf-cafe-2\/","url_meta":{"origin":148517,"position":0},"title":"We\u2019re Hiring Customer Service Agent &#8211; CAF Cafe","author":"Admin","date":"February 27, 2026","format":false,"excerpt":"CAF Cafe is Hiring! Responsible for handling customer concerns and complaints promptly and professionally, while delivering excellent support across calls and social media platforms in line with brand standards and guidelines. Key Responsibilities: Handle customer complaints, concerns, and inquiries professionally and in a timely manner Listen attentively, show empathy, and\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":134645,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-store-manager-caf-cafe\/","url_meta":{"origin":148517,"position":1},"title":"We\u2019re Hiring Store Manager &#8211; CAF Cafe","author":"Admin","date":"January 27, 2026","format":false,"excerpt":"Key Responsibilities: Responsible for day-to-day operations of the store as per the CAF standard and guidelines. Supervise, lead, and direct the team and ensure satisfactory performance. Ensure the store delivers excellent customer service and good quality of drinks and food products to achieve store sales target. Initiate and drive LSM\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":118684,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-head-waiter\/","url_meta":{"origin":148517,"position":2},"title":"We\u2019re Hiring Head Waiter","author":"Admin","date":"November 28, 2025","format":false,"excerpt":"Job Summary The Head Waiter is responsible to oversee the front-of-house operations, ensuring exceptional customer service, coordinating seating arrangements, and supervising waitstaff to maintain a smooth and enjoyable dining experience for guests. They also handle customer inquiries and complaints, manage reservations, and collaborate with kitchen staff to ensure efficient service\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":124347,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-travel-customer-representative-2\/","url_meta":{"origin":148517,"position":3},"title":"We\u2019re Hiring Travel customer representative","author":"Admin","date":"December 8, 2025","format":false,"excerpt":"About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every\u2026","rel":"","context":"In &quot;Jobs In NewZealand&quot;","block_context":{"text":"Jobs In NewZealand","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-newzealand\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":124269,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-travel-customer-representative\/","url_meta":{"origin":148517,"position":4},"title":"We\u2019re Hiring Travel customer representative","author":"Admin","date":"December 8, 2025","format":false,"excerpt":"About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every\u2026","rel":"","context":"In &quot;Jobs In NewZealand&quot;","block_context":{"text":"Jobs In NewZealand","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-newzealand\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":121249,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-front-office-agent-2\/","url_meta":{"origin":148517,"position":5},"title":"We\u2019re Hiring Front Office Agent","author":"Admin","date":"December 4, 2025","format":false,"excerpt":"Responsibilities: Welcome guests and manage check-ins\/check-outs efficiently. Handle reservations, cancellations, and room assignments. Assist guests with inquiries, requests, and complaints professionally. Maintain accurate records of guest information and billing. Coordinate with housekeeping, F&B, and other departments for smooth operations. Ensure the front desk area is organized, clean, and presentable. Provide\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-CDr","jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2026\/02\/148517-were-hiring-customer-service-agent-caf-cafe.png?fit=%2C&ssl=1","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/148517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=148517"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/148517\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/148525"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=148517"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=148517"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=148517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}