{"id":147908,"date":"2026-02-26T06:06:33","date_gmt":"2026-02-26T06:06:33","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-front-desk-agent-3\/"},"modified":"2026-02-26T06:06:33","modified_gmt":"2026-02-26T06:06:33","slug":"were-hiring-front-desk-agent-3","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-front-desk-agent-3\/","title":{"rendered":"We\u2019re Hiring Front Desk Agent"},"content":{"rendered":"<p><b>Company Description<\/b><span class=\"br\"><\/span>SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.<span class=\"br\"><\/span>Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.<span class=\"br\"><\/span>A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.<span class=\"br\"><\/span><b>Job Description<\/b><span class=\"br\"><\/span>Actively welcome, greet and check guests in <\/p>\n<ul>\n<li>Inform guests with savvy knowledge of hotel, its services, the city, and local &#8216;happenings&#8217;<\/li>\n<li>Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up<\/li>\n<li>Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.<\/li>\n<li>Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries<\/li>\n<li>Deal with all guest requests, accidents and\/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel specific recording process<\/li>\n<li>Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken<\/li>\n<li>Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with SLS Dubai confidentiality standards<\/li>\n<li>Ensure the correct procedure and policy standards are adhered to<\/li>\n<li>Ensure all necessary supplies are available for the front desk, manage par stock and order supplies<\/li>\n<li>Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.<\/li>\n<li>Encourage up-selling in order to maximize rates<\/li>\n<li>Ensure work areas are cleaned and maintained at all times<\/li>\n<\/ul>\n<p><b>Qualifications<\/b><span class=\"br\"><\/span>High School Diploma or equivalent required <\/p>\n<ul>\n<li>One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel<\/li>\n<li>Enter and locate work related information using computers and\/or point of sale systems<\/li>\n<li>Ability to spend extended lengths of time viewing a computer screen<\/li>\n<li>Possess a gracious, friendly, and fun demeanor<\/li>\n<li>Ability to multitask, work in a fast paced environment and have a high level attention to detail<\/li>\n<li>Strong verbal and written communication skills in English<\/li>\n<li>Maintain positive and productive working relationships with other employees and departments<\/li>\n<li>Ability to work independently and to partner with others to promote an environment of teamwork<\/li>\n<\/ul>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.ae\/jobad\/ae97ee76146f772ee4315c1e3c32eebfc4?affid=1e18623d919a855447a16dd0557b1bec\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company Description SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella. Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in<\/p>\n","protected":false},"author":1,"featured_media":147909,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[17,31],"tags":[],"class_list":["post-147908","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs-in-gulf-countries","category-jobs-in-uae"],"jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":122607,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-steward-at-intercontinental-dubai-marina-hotel-residences-2\/","url_meta":{"origin":147908,"position":0},"title":"We\u2019re Hiring Steward at InterContinental Dubai Marina Hotel &#038; Residences","author":"Admin","date":"December 6, 2025","format":false,"excerpt":"Job Category: Business Development Job Description: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental\u00ae brand. 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Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":26987,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/guest-experience-ambassador\/","url_meta":{"origin":147908,"position":2},"title":"Guest Experience Ambassador","author":"Admin","date":"January 26, 2025","format":false,"excerpt":"Company Description SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella. Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments...","rel":"","context":"In &quot;Jobs in UAE&quot;","block_context":{"text":"Jobs in UAE","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-uae\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":36516,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/food-beverage-reservations-agent\/","url_meta":{"origin":147908,"position":3},"title":"Food &#038; Beverage Reservations Agent","author":"Admin","date":"February 8, 2025","format":false,"excerpt":"Company Description SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella. Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments...","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":117407,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-receptionist-saudi-national\/","url_meta":{"origin":147908,"position":4},"title":"We\u2019re Hiring Receptionist (Saudi National)","author":"Admin","date":"November 24, 2025","format":false,"excerpt":"Company Description M\u04e7venpick Hotel & Residences Riyadh Job Description We are seeking a professional and friendly Receptionist to join our team in M\u04e7venpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":131397,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-guest-services-agent\/","url_meta":{"origin":147908,"position":5},"title":"We\u2019re Hiring Guest Services Agent","author":"Admin","date":"January 19, 2026","format":false,"excerpt":"Company Description Themes from the adventurer Ibn Battuta's travels influence the architecture and style of the property, with intricate design. This 5-star hotel in Dubai is ideally located for travelers who wish to take advantage of all Dubai has to offer, with shopping and beaches close by. For travelers seeking\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-CtC","jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2026\/02\/147908-were-hiring-front-desk-agent.png?fit=%2C&ssl=1","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/147908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=147908"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/147908\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/147909"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=147908"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=147908"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=147908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}