{"id":115372,"date":"2025-09-15T06:59:46","date_gmt":"2025-09-15T06:59:46","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/infra-tech-support-practitioner-42\/"},"modified":"2025-09-15T06:59:46","modified_gmt":"2025-09-15T06:59:46","slug":"infra-tech-support-practitioner-42","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/infra-tech-support-practitioner-42\/","title":{"rendered":"Infra Tech Support Practitioner"},"content":{"rendered":"

Project Role : Infra Tech Support Practitioner
\n Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware\/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions\/vendors\/brands. Work includes L1 and L2\/ basic and intermediate level troubleshooting.
\n Must have skills : Citrix Virtual Apps and Desktop Administration
\n Good to have skills : NA
\n Minimum 3 year(s) of experience is required
\n Educational Qualification : 15 years full time education<\/span>Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of configured services across various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges while adhering to defined operating models and processes. Your role will be crucial in maintaining system integrity and performance, contributing to the overall efficiency of the organization. Roles & Responsibilities: – Expected to perform independently and become an SME. – Required active participation\/contribution in team discussions. – Contribute in providing solutions to work related problems. – Assist in the documentation of technical processes and procedures to enhance team knowledge. – Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: – Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. – Strong understanding of server and network management principles. – Experience with troubleshooting and resolving hardware and software issues. – Familiarity with operating system-level technology implementation. – Ability to work effectively in both remote and onsite environments. Additional Information: – The candidate should have minimum 3 years of experience in Citrix Virtual Apps and Desktop Administration. – This position is based at our Bengaluru office. – A 15 years full time education is required.<\/span>15 years full time education<\/span>About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people\u2019s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We\u2019re proud to be consistently recognized as one of the World\u2019s Best Workplaces\u2122.Join Accenture to work at the heart of change.<\/span>Visit us at<\/span>Equal Employment Opportunity Statement<\/b><\/span>We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.<\/p>\n

Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware\/software support and implement technology at the operating system-level<\/p>\n","protected":false},"author":1,"featured_media":115373,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[21,20,71,15],"tags":[],"class_list":["post-115372","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hardware-jobs","category-it-jobs","category-it-jobs-jobs-in-uae","category-jobs-in-india"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/09\/115372-infra-tech-support-practitioner.png?fit=%2C&ssl=1","jetpack-related-posts":[{"id":107829,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/infra-tech-support-practitioner-36\/","url_meta":{"origin":115372,"position":0},"title":"Infra Tech Support Practitioner","author":"Admin","date":"August 24, 2025","format":false,"excerpt":"Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware\/software support and implement\u2026","rel":"","context":"In "Hardware Jobs"","block_context":{"text":"Hardware Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/hardware-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":110768,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/infra-tech-support-practitioner-38\/","url_meta":{"origin":115372,"position":1},"title":"Infra Tech Support Practitioner","author":"Admin","date":"September 2, 2025","format":false,"excerpt":"Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware\/software support and implement\u2026","rel":"","context":"In "Hardware Jobs"","block_context":{"text":"Hardware Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/hardware-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":111832,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/infra-tech-support-practitioner-40\/","url_meta":{"origin":115372,"position":2},"title":"Infra Tech Support Practitioner","author":"Admin","date":"September 5, 2025","format":false,"excerpt":"Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware\/software support and implement\u2026","rel":"","context":"In "Hardware Jobs"","block_context":{"text":"Hardware Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/hardware-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":113956,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/infra-tech-support-practitioner-41\/","url_meta":{"origin":115372,"position":3},"title":"Infra Tech Support Practitioner","author":"Admin","date":"September 11, 2025","format":false,"excerpt":"Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware\/software support and implement\u2026","rel":"","context":"In "Hardware Jobs"","block_context":{"text":"Hardware Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/hardware-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":103818,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/infra-tech-support-practitioner-35\/","url_meta":{"origin":115372,"position":4},"title":"Infra Tech Support Practitioner","author":"Admin","date":"August 11, 2025","format":false,"excerpt":"running on various platforms (operating within a defined operating model and processes). Provide hardware\/software support.... You will work within a defined operating model and processes, focusing on hardware and software support while implementing...","rel":"","context":"In "Hardware Jobs"","block_context":{"text":"Hardware Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/hardware-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":102484,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/infra-tech-support-practitioner-33\/","url_meta":{"origin":115372,"position":5},"title":"Infra Tech Support Practitioner","author":"Admin","date":"August 7, 2025","format":false,"excerpt":"running on various platforms (operating within a defined operating model and processes). Provide hardware\/software support... levels, ensuring that all hardware and software components function optimally. Roles & Responsibilities: - Expected...","rel":"","context":"In "Hardware Jobs"","block_context":{"text":"Hardware Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-india\/it-jobs\/hardware-jobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pg9e9d-u0Q","_links":{"self":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/115372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/comments?post=115372"}],"version-history":[{"count":0,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/posts\/115372\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media\/115373"}],"wp:attachment":[{"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/media?parent=115372"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/categories?post=115372"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitehattoolbox.com\/jobs\/wp-json\/wp\/v2\/tags?post=115372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}