{"id":115292,"date":"2025-09-14T22:59:46","date_gmt":"2025-09-14T22:59:46","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/analyst-senior-analyst-data-analytics\/"},"modified":"2025-09-14T22:59:46","modified_gmt":"2025-09-14T22:59:46","slug":"analyst-senior-analyst-data-analytics","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/analyst-senior-analyst-data-analytics\/","title":{"rendered":"Analyst\/Senior Analyst-Data Analytics"},"content":{"rendered":"

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.<\/span>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<\/span>How will you make an impact in this role?<\/span>International Card Services (ICS) is the leading provider of Credit Cards, Business Financing, T&E Solutions, Supplier Payments, and Cross-Border Payments that help consumer, small, mid-size, and large corporations around the world manage nearly every facet of their business spending. International Card Services Centre of Excellence (ICS COE) within ICS has the mission to unlock growth and enable ICS to be the fastest growing segment within American Express.<\/span>Analytics & Strategic Insights Marketing Analytics team sits within ICS COE and is the analytical engine that enables business growth across international markets.<\/span>This is an outstanding opportunity in a high visibility role that will work very closely with marketing and sales teams within ICS COE and across international markets to provide meaningful analytics and actionable insights to help drive \u201ccustomer marketing investment optimization\u201d and create \u201ccustomer engagement and retention\u201d strategies.<\/span>Job Responsibilities:<\/b><\/span>Build iCMV’s for proven customer treatments like supp, upgrade, companion, insurance, lending (Plan It, Loan, Pay Over Time etc.) and SBO cross sell. Partner with finance and other stakeholders to enable roll out. Power iCMV usage for investment optimization and measurement across ICS markets.<\/span>Own the retention frameworks – pre-attrition & SAC – for consumer and commercial. Optimize these frameworks through strategic deep dives. Work with customer marketing teams to enable utilization of these frameworks to drive top customer retention for ICS. * Drive execution of the analytics roadmap – resolve issues, identify opportunities, and define success metrics and make things happen. Drive automation and ongoing refinement of analytical frameworks<\/span>Qualifications:<\/b><\/p>\n