{"id":115009,"date":"2025-09-14T04:02:20","date_gmt":"2025-09-14T04:02:20","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-support-7\/"},"modified":"2025-09-14T04:02:20","modified_gmt":"2025-09-14T04:02:20","slug":"customer-support-7","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-support-7\/","title":{"rendered":"Customer Support"},"content":{"rendered":"<p><b>Job Overview<\/b><span class=\"br\"><\/span>We are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level position with employment types including internship or full-time, suitable for those with 0 to 1 year of experience. Based in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves utilizing CRM software, communication, and problem-solving skills to enhance customer satisfaction.<span class=\"br\"><\/span><b>Qualifications and Skills<\/b><\/p>\n<ul>\n<li>Proficiency in customer service principles and practices to ensure an exceptional experience for all clients.<\/li>\n<li>Experience with CRM software to manage customer inquiries efficiently and maintain accurate records.<\/li>\n<li>Excellent communication skills to effectively interact with customers and clearly convey information.<\/li>\n<li>Strong problem-solving abilities to resolve customer issues quickly and satisfactorily.<\/li>\n<li>Experience in voice support for addressing customer queries effectively via phone interactions.<\/li>\n<li>Familiarity with call center operations and the ability to thrive in a fast-paced environment.<\/li>\n<li>Exceptional active listening skills to fully understand customer needs and provide appropriate solutions.<\/li>\n<li>Commitment to quality assurance by ensuring that services meet company standards and customer expectations.<\/li>\n<\/ul>\n<p><b>Roles and Responsibilities<\/b><\/p>\n<ul>\n<li>Respond to customer inquiries through various channels, providing timely and effective solutions.<\/li>\n<li>Utilize CRM software to document customer interactions and track service requests.<\/li>\n<li>Collaborate with cross-functional teams to address customer concerns and enhance service quality.<\/li>\n<li>Implement feedback from customers to improve the company&#8217;s product offerings and service delivery.<\/li>\n<li>Maintain a high level of professionalism and empathetic communication with all customer interactions.<\/li>\n<li>Participate in team meetings and training sessions for continuous improvement in customer service skills.<\/li>\n<li>Adhere to company procedures and guidelines while ensuring customer satisfaction and loyalty.<\/li>\n<li>Contribute to achieving team targets and performance goals through dedicated customer support efforts.<\/li>\n<\/ul>\n<p><center><b><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.co.in\/jobad\/inc38356435950933bad58616f6f012d9a?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a> <\/b><\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level position with employment types including internship or full-time, suitable for those with 0 to 1 year of experience. Based in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves utilizing CRM software, communication, and<\/p>\n","protected":false},"author":1,"featured_media":115010,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[212,71,20,15,72,4],"tags":[],"class_list":["post-115009","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fresherjobs","category-it-jobs-jobs-in-uae","category-it-jobs","category-jobs-in-india","category-software-developer-jobs","category-software-development"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.whitehattoolbox.com\/jobs\/wp-content\/uploads\/2025\/09\/115009-customer-support.png?fit=%2C&ssl=1","jetpack-related-posts":[{"id":109592,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-support-3\/","url_meta":{"origin":115009,"position":0},"title":"Customer Support","author":"Admin","date":"August 29, 2025","format":false,"excerpt":"Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level... in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves utilizing CRM software, communication, and problem-solving...","rel":"","context":"In &quot;Fresher Jobs&quot;","block_context":{"text":"Fresher Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/fresherjobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":106592,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-support-2\/","url_meta":{"origin":115009,"position":1},"title":"Customer Support","author":"Admin","date":"August 20, 2025","format":false,"excerpt":"Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level... in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves utilizing CRM software, communication, and problem-solving...","rel":"","context":"In &quot;Fresher Jobs&quot;","block_context":{"text":"Fresher Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/fresherjobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":109976,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-support-4\/","url_meta":{"origin":115009,"position":2},"title":"Customer Support","author":"Admin","date":"August 30, 2025","format":false,"excerpt":"Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level position with employment types including internship or full-time, suitable for those with 0 to 1 year of experience. Based in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves\u2026","rel":"","context":"In &quot;Fresher Jobs&quot;","block_context":{"text":"Fresher Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/fresherjobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":111523,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-support-6\/","url_meta":{"origin":115009,"position":3},"title":"Customer Support","author":"Admin","date":"September 4, 2025","format":false,"excerpt":"Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level position with employment types including internship or full-time, suitable for those with 0 to 1 year of experience. Based in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves\u2026","rel":"","context":"In &quot;Fresher Jobs&quot;","block_context":{"text":"Fresher Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/fresherjobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":110760,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/customer-support-5\/","url_meta":{"origin":115009,"position":4},"title":"Customer Support","author":"Admin","date":"September 2, 2025","format":false,"excerpt":"Job Overview We are seeking a Customer Support intern or fresher to join our Mumbai team. This is an entry-level position with employment types including internship or full-time, suitable for those with 0 to 1 year of experience. Based in Mumbai, Mumbai Suburban, Navi Mumbai, or Thane, the role involves\u2026","rel":"","context":"In &quot;Fresher Jobs&quot;","block_context":{"text":"Fresher Jobs","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/fresherjobs\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":133132,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-mba-fresher-bde-intern-customer-support-intern-remote-11\/","url_meta":{"origin":115009,"position":5},"title":"We\u2019re Hiring MBA Fresher \u2013 BDE Intern \/ Customer Support Intern (Remote)","author":"Admin","date":"January 24, 2026","format":false,"excerpt":"Mumbai, Gujarat Job Description IT Gurus Software is hiring MBA Freshers (Pass-outs only) for BDE (SaaS Sales) Intern... 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