{"id":1132,"date":"2024-11-06T07:08:28","date_gmt":"2024-11-06T07:08:28","guid":{"rendered":"https:\/\/www.whitehattoolbox.com\/jobs\/2024\/11\/06\/senior-technical-service-executive\/"},"modified":"2024-11-06T07:08:28","modified_gmt":"2024-11-06T07:08:28","slug":"senior-technical-service-executive","status":"publish","type":"post","link":"https:\/\/www.whitehattoolbox.com\/jobs\/senior-technical-service-executive\/","title":{"rendered":"Senior Technical Service Executive"},"content":{"rendered":"<p><b>SUMMARY OF THE ROLE<\/b><span class=\"br\"><\/span>Support sales by offering technical advice\/technical service. As well as in technical documentation and complaint handling. Moreover, conduct and track technical training externally using the standardized training materials and global standards in order to ensure correct use of products and accurate technical advice.<span class=\"br\"><\/span>This position will report to the Technical Service Manager and will be based in Riyadh.<span class=\"br\"><\/span><b>Responsibilities:<\/b><span class=\"br\"><\/span>Provide technical service, guidance and advice to customers by regular visits to applicator\u2019s facilities and to ensure that our products are applied properly without any problems.<span class=\"br\"><\/span>Support and assist the local sales team in increasing sales growth and market share by establishing Jotun products for new customers. Or, establishing Jotun new products at existing customers.<span class=\"br\"><\/span>Support sales personnel by providing relevant documentation and making draft specifications and project-specific procedures to ensure that the right products and solutions are used for the right purpose and in line with customer expectations.<span class=\"br\"><\/span>Investigate assigned complaints by on-site investigations when needed, following up with QC and local R&#038;D, analysis of possible root causes, and providing relevant documentation to support the conclusion of the specific claim.<span class=\"br\"><\/span>Run customers plant improvement projects by undertaking product development trials of applicators facilities to ensure that customers get the benefits from Jotun\u2019s Innovation programs.<span class=\"br\"><\/span>Share learning and knowledge from complaint cases by documenting corrective actions taken and their effects to limit the occurrence of the claim and Jotun\u2019s risk exposure.<span class=\"br\"><\/span>Conduct professional applicator plant audits and training by technical visit program (e.g. Jotun Approved Applicator, Jotun Powder School) to ensure that specified quality standards in application and product specifications are adhered to (applicable for Powder)<span class=\"br\"><\/span>Conduct customer&#8217;s plant improvement projects by undertaking product development trials at applicators&#8217; facilities, ensuring customers benefit from Jotun&#8217;s innovative products.<span class=\"br\"><\/span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER<span class=\"br\"><\/span><b>Education and experience:<\/b><\/p>\n<ul>\n<li>Bachelor\u2019s Degree in chemical engineering, chemistry, or related field<\/li>\n<li>General Industrial Paints &#038; Coatings industry<\/li>\n<li>3 years of work experience in preferably in technical services.<\/li>\n<li>Proficiency in the use of various communications applications like CRM and Microsoft Office Suite.<\/li>\n<\/ul>\n<p> Competencies We Look for: <\/p>\n<ul>\n<li>Acts on own initiative, makes things happen and accepts responsibility for the results.<\/li>\n<li>Builds a useful network of contacts and relationships and utilizes it to achieve objectives.<\/li>\n<li>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.<\/li>\n<li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.<\/li>\n<li>Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.<\/li>\n<li>Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.<\/li>\n<\/ul>\n<p><b>We offer:<\/b><\/p>\n<ul>\n<li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Academy.<\/li>\n<li>Career development opportunities across multiple disciplines and geographies.<\/li>\n<li>A supportive and inclusive company culture where you can be your authentic self.<\/li>\n<\/ul>\n<p><b>POSITION INFORMATION<\/b><span class=\"br\"><\/span>Company: Jotun Powder Coatings Saudi Arabia Co. Ltd.<span class=\"br\"><\/span>Contract Type: Regular<span class=\"br\"><\/span>Time Type: Full time<span class=\"br\"><\/span>CLOSING DATE (dd.mm.yyyy): 04.12.2024<span class=\"br\"><\/span><b>WHO WE ARE<\/b><span class=\"br\"><\/span>Jotun\u2019s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.<span class=\"br\"><\/span>Jotun Powder Coatings Saudi Arabia Co. Ltd., established in 1994, is one of the key markets within the MEIA region. With a production facility, 3 warehouses and more than 100 employees, we aim to further strengthen Jotun\u2019s position in Saudi Arabia through ambitious market growth plans that focus on innovation, efficiency and profitability.<span class=\"br\"><\/span>Visit our to know more about life at Jotun.<span class=\"br\"><\/span>Jotun\u2019s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.<span class=\"br\"><\/span>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.<span class=\"br\"><\/span>If you think that this role is what you could be doing next, apply now!<br \/><a rel=\"nofollow noopener\" href=\"https:\/\/www.careerjet.com.sa\/jobad\/sa95555669c01e40f09db5506a4c57cda2?affid=0852fd5db5a52cbcd75bf945aa534932\" class=\"button purchase\" target=\"_blank\">Apply Now<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SUMMARY OF THE ROLE Support sales by offering technical advice\/technical service. As well as in technical documentation and complaint handling. Moreover, conduct and track technical training externally using the standardized training materials and global standards in order to ensure correct use of products and accurate technical advice. This position will report to the Technical Service<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[32],"tags":[],"class_list":["post-1132","post","type-post","status-publish","format-standard","hentry","category-jobs-in-saudi-arabia"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":138632,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-specification-executive\/","url_meta":{"origin":1132,"position":0},"title":"We\u2019re Hiring Specification Executive","author":"Admin","date":"February 13, 2026","format":false,"excerpt":"SUMMARY OF THE ROLE We\u2019re seeking a proactive Specification Executive to help ensure Jotun products are included in project specifications and drive profitable growth. 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In this role you will play a crucial part in promoting and selling our range of products to both our existing and new key customers in\u2026","rel":"","context":"In &quot;Jobs In Egypt&quot;","block_context":{"text":"Jobs In Egypt","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/jobs-in-egypt\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":113478,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/sales-team-lead-2\/","url_meta":{"origin":1132,"position":2},"title":"Sales Team Lead","author":"Admin","date":"September 9, 2025","format":false,"excerpt":"Location: Pasig Work Setup: Onsite, Day shift (Mon-Fri) JOB TITLE: SALES TEAM LEADER REPORTS TO: AREA SALES MANAGER Duties and Responsibilities: 100% attainment of sales quota through promotion, selling, securing of orders from existing and prospective customers through a relationship-based approach. Demonstrates products and services to existing\/potential customers and assists\u2026","rel":"","context":"In &quot;Jobs In Philippines&quot;","block_context":{"text":"Jobs In Philippines","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-philippines\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":170012,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-sales-officer\/","url_meta":{"origin":1132,"position":3},"title":"We\u2019re Hiring Sales officer","author":"Admin","date":"March 30, 2026","format":false,"excerpt":"Job Details Open Printer friendly Job Title: Sales officer Job Category: Sales and marketing - Retail and Direct Sales [ ] Job Location: Al-Ahsaa - Eastern Province Post Date: 03\/28\/2026 Job description: Responsibilities: Achieving sales goals: - Working to achieve monthly and annual sales targets - Presenting products to customers\u2026","rel":"","context":"In &quot;Jobs In Gulf Countries&quot;","block_context":{"text":"Jobs In Gulf Countries","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-gulf-countries\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":117801,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-technical-sales-representatives\/","url_meta":{"origin":1132,"position":4},"title":"We\u2019re Hiring Technical Sales Representatives","author":"Admin","date":"November 25, 2025","format":false,"excerpt":"Melville Toyota, Rockingham Toyota, and Cockburn Toyota part of Servco Australia is currently seeking to recruit several qualified and experienced Technical Sales Representatives to join their team in Myaree, Rockingham, Bibra Lake WA. The purpose of the Technical Sales Representatives is act as the principal contact between the Dealership and\u2026","rel":"","context":"In &quot;Jobs In Australia&quot;","block_context":{"text":"Jobs In Australia","link":"https:\/\/www.whitehattoolbox.com\/jobs\/category\/jobs-in-australia\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":143883,"url":"https:\/\/www.whitehattoolbox.com\/jobs\/were-hiring-senior-sales-engineer\/","url_meta":{"origin":1132,"position":5},"title":"We\u2019re Hiring Senior Sales Engineer","author":"Admin","date":"February 21, 2026","format":false,"excerpt":"Job Summary The Senior Sales Engineer is responsible for selling complex scientific and technological products\/ services. The role maintains substantial knowledge of the functions and components of the products or services and assist in parts where technical expertise will be needed to respond to the clients' needs. 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