Out-Patient Messenger

Purpose and Scope of the Job:Under direct supervision of pharmacists, pharmacy messenger is responsible for safe medication distribution and handling all over the hospital.Main Duties and Responsibilities/Performance Standards:

• Greet and welcome patients, ensuring they took the Queue no.; while waiting for their turn.
• Distributes medication to all clinical areas as per the workflow assigned in the outpatient medication.
• Answers calls coming for the unit during busy times and ensure transfer right information for pharmacists. Messengers are not allowed to provide any information when they receive calls.
• Delivers and receives medications from main pharmacy store and outpatient pharmacy.
• Responsible for expiry date checks as assigned by pharmacist on duty for all items that they receive and arrange.
• Responsible for unit organization and cleanliness and overlooks housekeepers when cleaning shelves in the inpatient medication management unit.
• Delivers or receives documents related to the unit activities as assigned by pharmacists.
• Scans & photocopies documents when needed.
• Ensures safety standards (occupational and patient safety) are compiled.
• Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority.
• Ensures quality and patient safety practices are followed
• Provides or promotes people centered care
• Promotes inclusive health by providing equitable and accessible care to patients and families with special needs

Qualifications, Competencies and Skills:Education: At least High School CertificateExperience: One-year experience directly related to the duties and responsibilities specified.Language: Preferred Proficiency in Arabic and English Languages.Computer Proficiency: Good computer skillsPerformance Competencies:

• Initiative and willingness to learn and improve their knowledge.
• Organization skills.
• Punctuality and High Ethics.

Principle Working Relationships and Remarks

• Pharmacists and Nurses
• Housekeepers, Storekeepers and Messengers

Other Preferences:

• Preferably local with valid and transferable visa in Kuwait

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